How to transfer your LINE business relationship with a dissimilar phone number

You tin utilise this method to transfer your account if the post-obit applies:

  • Your telephone number has inverse
  • Your telephone number, password, and e-mail accost are up-to-appointment

Important! Brand sure to check the following items before transferring your account.

Make sure you have the latest version of LINE

Click here or browse the QR code to update LINE.

  • * You lot'll exist taken to either the App Store or Google Play depending on your device.
  • * If y'all already take the latest version of LINE, there'south no need to update at present.
Starting November 5, 2019, you can no longer create new accounts or transfer existing accounts with versions of LINE older than ix.2.0.
  • * Please update to the latest version of LINE if you're currently using a version of LINE older than 9.2.0.
  • * If you're unable to update your LINE, refer to the instructions below on updating your Bone.
Fourth dimension to cheque!
  • Are you using the latest version of LINE?
How to check your version

Open the following screen on LINE Home tab > Settings
Tap About LINE to check your version.

  • * Version number in epitome is for reference but. Current latest version number will vary.

Check your Bone version

Make sure your Os version meets one of the following:

• iOS ten or above
• Android 4.iv or to a higher place

How to bank check your iOS version Settings > General > Nearly
Software Version

How to check your Android version Settings > Arrangement > About telephone
Android version

  • * The actual screens and path may differ depending on your device and version of Android.
Support for LINE 9.ii.0 and later volition end on the following older versions of Android and iOS. Account creation and transfer won't be possible on these Bone versions starting Nov v, 2019.

• Older than iOS 10
• Older than Android 4.4

  • * If yous are using an older OS listed above, please update your OS from your device's settings.

  • Unable to update your OS?
  • * While you can continue to apply your downloaded version of LINE, you won't be able to download LINE again if it's ever uninstalled from your device.
  • * If you tin download the latest version of LINE on another device, you lot can then transfer your LINE account to that new device.

Update your registered info

Open the post-obit screen on LINE Home tab > Settings > Account

Fourth dimension to check!

Phone number, email address, password Are they already registered? Is your registered info upwards-to-engagement?

Even if you've registered info before, you lot may not have used it for a while or have forgotten it. Make sure to cheque it again since you'll need your registered info to log in.

Endeavour using a free e-mail accost such as Yahoo or Gmail and so that yous can keep using the address fifty-fifty if you happen to alter your mobile carrier!

Update your backup

Open the following screen on LINE Home tab > Settings > Chats > "Conversation history backup"

  • * Android users should select the Google account that will be used for the fill-in.
  • * iOS users should check whether their iCloud has enough available storage space earlier performing the backup.
If you are switching to a different Bone (for example, between iPhone or Android), you cannot dorsum up your chat history.
  • If you desire to keep a specific chat, get to chat settings in that chat and select "Consign chat history" to consign the chat history as a text file.
  • Please cheque the list on the top folio to meet what can and cannot be transferred when switching to a telephone with a different Bone.
Time to check!
  • Are you lot using the most recent backup data?

Setting up the transfer

01.Enter your phone number and and then enter the lawmaking you receive via text message

Enter the phone number of your current smartphone (or the one you will be using) and y'all will receive a text message with a verification number. The account transfer process will begin once you enter the verification number.

02.Select the option to transfer your account

If you will be using your LINE account with your new phone number, please select the choice to transfer your account on this screen.

If you lot ostend an account that does not vest to you...

If the new phone number is continued to someone else'south LINE account, you may see a welcome message displayed for an business relationship that is non yours.If this happens, delight answer the question "Is this your business relationship?" with "No, that'southward not me" in society to use your business relationship. Selecting "No, that'southward non me" will provide other options to log in to your account.

  • Notation: Even if you select Yes, you lot volition exist unable to log in to another person's account if you lot practice not enter the correct password.

Since the phone number linked to your device has been used previously, the LINE account for the previous owner may exist displayed. Please notation that your business relationship is safety as long as you accept properly managed your password.

03.Select a login method

If your phone number has changed, you lot can transfer your LINE business relationship by using either your previous phone number or your registered email address.Delight use 1 of them to log in to your account. (You tin can still transfer your account even if you cannot employ your previous phone number.)

04.Enter your password

Enter your previously registered LINE password and log in to LINE on your new device.

Forgot your password?

A password reset e-mail will be sent to your registered email address. Utilize the URL within the email to reset your password.

  • Note: You volition be unable to reset your password if you take not registered an email accost that you can access.
05.Add friend settings

By enabling these settings, LINE can access your phone number and device contacts in gild to add new friends.

06.Bear over your chat history!

You lot're almost finished with the account transfer! Next, transfer the chat history from your previous device. On the confirmation screen, the latest backup information will be displayed, so check its contents and then begin the restoration process.

  • Annotation: If you do not restore your chat history at this time, you volition be unable to restore information technology again in the futurity (this applies to iOS devices simply; Android devices can restore chat history at whatsoever time).
  • Note: This screen may not be displayed if the backup procedure is not completed properly.

If you lot are switching to a different Os (for example, between iPhone and Android), you lot cannot back up your chat history.
  • If yous want to go along a specific chat, go to chat settings in that chat and select "Export chat history" to consign the conversation history as a text file.
  • Please cheque the list on the top folio to see what can and cannot be transferred when switching to a phone with a dissimilar Bone.

Transfer complete!

Proficient job! This completes the LINE account transfer process. Make sure to continue your registration info up-to-date and continue using LINE safely and enjoyably!
Make certain to transfer your LINE account the right way!